Hotpot
On-call management
On-call management
Incidents
Incidents
Hotpot combines decades of experience and extensive research in resilience and cognitive systems engineering, influenced by the practices of the world's best on-call teams. Hotpot reimagines on-call with more flexibility, agency, and care.
The problem
Hotpot set out to build a platform that automates best practices for on-call programs, making it accessible for teams of all sizes. With leadership experience from companies like Amazon, NASA, Stripe, and Twitter, the founders brought deep domain expertise but needed a product vision translated into a scalable, user-friendly experience.
The problem
Hotpot set out to build a platform that automates best practices for on-call programs, making it accessible for teams of all sizes. With leadership experience from companies like Amazon, NASA, Stripe, and Twitter, the founders brought deep domain expertise but needed a product vision translated into a scalable, user-friendly experience.
The problem
Hotpot set out to build a platform that automates best practices for on-call programs, making it accessible for teams of all sizes. With leadership experience from companies like Amazon, NASA, Stripe, and Twitter, the founders brought deep domain expertise but needed a product vision translated into a scalable, user-friendly experience.
Deliverables
The outcome included a complete, high-fidelity product design along with a modular design system built for long-term scalability. Smart Scheduling and Automated Handoff were among the first features developed and are currently undergoing testing with early users to inform further iterations.
Deliverables
The outcome included a complete, high-fidelity product design along with a modular design system built for long-term scalability. Smart Scheduling and Automated Handoff were among the first features developed and are currently undergoing testing with early users to inform further iterations.
Deliverables
The outcome included a complete, high-fidelity product design along with a modular design system built for long-term scalability. Smart Scheduling and Automated Handoff were among the first features developed and are currently undergoing testing with early users to inform further iterations.
Let's connect
Feel free to reach out if you want to chat.
I'm always up for a conversation!
Copy
Copy email
uxmaciej.com © 2025 by Maciej Gutkowski
Let's connect
Feel free to reach out if you want to chat.
I'm always up for a conversation!
Copy
Copy email
uxmaciej.com © 2025 by Maciej Gutkowski
Let's connect
Feel free to reach out if you want to chat.
I'm always up for a conversation!
Copy
Copy email
uxmaciej.com © 2025 by Maciej Gutkowski